Corporate Mission: Advance a Global Power Transformation, Committed to Solutions for All

Explanation:
“Power Transformation” and “Solutions” highlight Simo Motor’s business scope and pursuit. Power Transformation reflects the company’s belief in continuous innovation, leading a new era in the motor industry, with motors as the core product. Solutions indicates that Simo Motor provides not just products and services, but comprehensive solutions for customers. “In sync with the world” and “benefiting all” demonstrate the company’s ambition for growth, internationalization, and global reach. Simo Motor is dedicated to its mission, aiming to drive power transformation worldwide and deliver solutions across the globe.

Quality Policy: Pursue Excellence, Build an International Brand, Continuously Innovate, Enhance Customer Satisfaction

Explanation:

  • Pursue Excellence: All employees strive for the highest product and work quality, embracing the principle that “quality is the baseline,” continuously improving from good to better.
  • Build an International Brand: By obtaining authoritative quality and product certifications, Simo Motor expands domestic and international markets, enhancing brand recognition and aiming for global renown.
  • Continuous Innovation: The company continuously improves products and management practices, optimizing processes to meet evolving customer demands.
  • Enhance Customer Satisfaction: Through superior quality, attentive service, and a customer-centered approach, the company strengthens customer loyalty and satisfaction.

Corporate Spirit: Either Do Not Do It, or Do It Best – No Third Option

Explanation:
In a competitive market, Simo Motor emphasizes precision and dedication. Every task, regardless of size, is approached with seriousness, responsibility, professionalism, and excellence. Employees must either commit fully to their work or not participate; there is no middle ground.

Corporate Style: Be Honest and Focus on the First Task, Work Wholeheartedly from Day One

Quality Concept: Quality Is in Your Heart and in Your Hands

Explanation:
Simo Motor promotes not just quality, but excellence. True quality is created by diligent employees who understand its importance and take personal responsibility for delivering superior results.

Technology Concept: Continuous Innovation Leads the New Era of Industry

Explanation:
As a provider of motor-based power system solutions, Simo Motor relies on ongoing innovation to drive technological progress and lead the industry into a new era.

Safety Concept: Ignoring Safety to Increase Production Is Like Fetching Chestnuts from Fire; Neglecting Safety for Profit Is Like Grasping the Moon from Water

Explanation:
Safety is the foundation of survival. Neglecting safety risks life and operations, while ignoring safety for efficiency leads to inevitable failure. Safety comes first in all activities.

Efficiency Concept: Positive Mindset + Correct Methods + Swift Action = Efficiency

Explanation:
Efficiency is the integration of mindset, methodology, and action. Only by combining a proactive attitude, correct methods, and rapid execution can high efficiency be achieved.

Service Concept: Honest, Attentive, Dedicated – Simo Always Cares

Explanation:

  • Honest: Genuine commitment to customers; sincerity in service.
  • Attentive: Treat customers as family, anticipate and meet their needs comprehensively.
  • Dedicated: Go all out in serving customers, think from their perspective, and solve problems with full effort.

These “Three-Heart Principles” guide Simo Motor’s customer service philosophy and actions.